Job Details
Guest Relations I (Front Desk) (Posted: 10/3/2015)

Location:Gulf Shores, AL
Department:Guest Relations
Education:Minimum High School Diploma
Experience Required:2 years
Skills Required:Computer/keyboard and telephone skills. Ability to stand for long periods of time.

Job Description

Seeking a Day Shift Guest Relations Representative to greet and check-in/out guests, as well as handle guest issues in person and/or over the telephone. Excellent oral & written communication skills a must; keen attention to detail; work independently as a self-starter with little supervision and ability to work well with others. Requires excellent telephone skills with proven ability to resolve customer issues for win-win results. Previous hotel/resort customer service experience preferred. Above average working knowledge of MS Office (Word, Excel, Outlook). Requires flexible working schedule including weekends and holidays.
Ideal candidates should be
  • Up-Beat
  • Hard Working
  • Eager to learn
  • Professional
  • Honest with a strong desire to help others