Meyer Vacation Rentals Gulf Shores FAQs
We prepared a list of frequently asked questions and
it is the fastest way to get answers. If your question is
not covered by our prepared responses, or if you want
to let us know your comments, visit our contact page for
a full list of contact numbers and email addresses.
| Q: What do I need to bring? |
All Meyer rental properties are set up for normal housekeeping. However, the properties will NOT have paper towels, bathroom tissue, soap, or cleaning products. This brief checklist includes some helpful suggestions to assist you with your packing and shopping.
- Bathroom Tissue
- Paper Towels
- Aluminum Foil
- Plastic Wrap
- Coffee Filters
- Garbage Bags
- Staple Items
- Dishwasher Detergent
- Dishwashing Liquid
- Bath Soap
- Laundry Detergent
- Hair dryer
- Hand Towels
- Beach Towels
- Beach Chairs
- Beach Umbrella
| Q: Can I bring the family pet? |
The majority of houses and condos prohibit PETS. If a pet or evidence of a pet is found in these properties, immediate eviction and a forfeiture of rent will occur.
DOG FRIENDLY PROPERTIES – A limited number of houses and a few condominiums have been designated "DOG FRIENDLY PROPERTIES
" either during non-summer seasons only or year round. Dog Friendly Properties have certain weight restrictions and no cats are allowed. For details ask your Reservation Specialist.
A nonrefundable fee of $125 will apply to all “Dog Friendly Property” reservations.
Telephone numbers of local kennels are: Coastal Pet Resort: 251-943-7387 Gulf Coast Veterinary Hospital: 251-974-5633 Pleasure Isle Veterinary: 251-968-7523 Animal Medical Center: 251-955-5900.
| Q: Can we grill out on our balcony? |
A: No. Use of outdoor grills on decks, porches, balconies and underneath houses is prohibited. Grills are sometimes provided in common areas at condominiums, however we cannot guarantee their working order or availability.
| Q: When do I check in and check out? |
A: Property location determines check-in office location
GULF SHORES OFFICE
(1585 Gulf Shores Parkway - Hwy. 59) check-in for Gulf Shores and Fort Morgan properties (Note: Fort Morgan office is a sales office and rental check-in services are not available.) Open 24-hours-per-day, 7-days-per-week
PERDIDO KEY OFFICE
(13700 Perdido Key Dr., Suite Bldg B Suite 125 @ Villagio) check-in for Perdido Key properties Open 8 a.m. to 5 p.m. year around (Note: After 5 p.m. please check-in at our Gulf Shores office listed above.) Check-In Time
- Check-in begins at 3:00 p.m.
- Early check-in is not possible; therefore, we encourage you to enjoy our public beaches and attractions if you arrive in the area early.
- Our housekeeping standards may require extra cleaning time for some properties, which may delay check-in.
- Although keys may be released at 3:00 p.m., no guarantee is made that properties will be cleaned by 3:00 p.m.
Check-out Locations: Return your rental keys to the Meyer Real Estate office in the area where the rental property is located either at the Perdido Key or Gulf Shores office.
Check-out time - Check-out time is 10:00 a.m. Early departure key drop boxes are provided at Perdido Key or you may return keys during early departure to our Gulf Shores office (open 24 hours per day).
| Q: What furnishings do properties include? |
All rental properties are equipped with the following, UNLESS OTHERWISE INDICATED:
- Bed Linens *
- Towels (no hand towels) *
- Central AC/Heat
- Basic TV service
- VCR or DVD
- Coffee Pot
| Q: What are our departure responsibilities? |
- Leave property reasonably clean and in reasonable order (Note: Additional cleaning charges may apply.)
- Leave kitchen items (dishes, cookware, etc.) clean.
- Dispose of all trash in proper outside containers.
- Lock all doors and windows.
- Leave all beds unmade and linens on the floor.
| Q: Will I have access to Internet & business services? |
A: We provide a computer for our guests at our Gulf Shores office for accessing the Internet between 8 a.m. and 5 p.m. for 30-minute sessions. This system does not have printing capabilities. We do not have wi-fi service or the ability to connect your computer equipment to our systems.
| Q: What if there is a hurricane or tropical storm? |
A: Be advised Meyer Vacation Rental's cancellation policy does not provide refunds for unforeseen developments such as illnesses, mandatory hurricane evacuations or similar events that can affect your trip. We strongly recommend that you purchase Travel Insurance. Guests purchasing Travel Insurance may qualify for a full refund through Red Sky Travel Insurance. For more information please email or call 800.213.9544. Note: Cancellations, date and property changes occurring less than the minimum days required notice (30 days for condominiums, 60 days for houses, 90 days for monthly rentals and 180 days for 6-bedroom or larger house rentals) will result in forfeiture of initial reservation payment, rent, taxes and fees – no exceptions.
| Q: Does my vacation property have internet access? |
A: Some properties provide broadband Internet access, either fee-based or free, through their individual service providers. Internet service, if provided, cannot be guaranteed. Check with your reservation specialist for details.
| Q: Is there a maximum number of vehicles allowed at a property? |
Each Condominium Association regulates the number of parking passes issued to rental guests for each size property within the building(s). At many properties the Association assesses a fee which we collect and remit to the association. Based on the Association regulations and fees you will receive one or two parking passes in your arrival package. Note: We cannot guarantee available parking space during peak occupancy weekends in summer.
HOUSES: Parking passes are not required, however occupancy over the limit stated for the property is carefully monitored as evident by the number of parked cars.
| Q: How do I check out? |
A: Check-out Locations: Return your rental keys to the Meyer Real Estate office in the area where the rental property is located (Gulf Shores or Perdido Key).
Check-out time: 10:00 a.m Early departure key drop boxes are provided at Perdido Key, or you may return keys during early departure to our Gulf Shores office (open 24 hours per day). Certain properties are equipped with electronic keyless locks that allow express check-out. Upon departure you can complete your check out over the phone by calling the express check-out number: 800-698-5093.
| Q: When do I pay my Initial Reservation Payment? |
A: Your initial reservation payment is payable via MasterCard, VISA, Discover or American Express at reservation time. "Check-by-Phone" is available at reservation time, for a nonrefundable fee equaling 3% of the check total. If your arrival date is more than a year in advance, a non-refundable processing fee + 10% of base rent is due at the time of reservation. The remaining balance of Initial Reservation Payment is due one year from your date of stay.
| Q: Can I bring my jet skies, boat, or RV? |
A: Boats, trailers, jet skis, campers and motor homes are prohibited, with the exception of a few waterfront condominiums allowing limited boat trailer parking on a first-come, first-served basis (ask your reservation specialist for details).
| Q: What is your cancellation policy? |
A: 30 days minimum notice for condominium rentals
60 days minimum notice for 5-bedroom or smaller house rentals
90 days minimum notice for monthly rentals
180 days minimum notice for 6-bedroom or larger house rentals
Cancellations, dates and property changes occurring less than stated minimum days required notice will result in forfeiture of Initial Reservation Payment, rent, taxes and fees.
| Q: When is final payment due? |
A: Final payment (balance due after Initial Reservation Payment has been paid) is required 30 days prior to arrival. Payment may be made by MasterCard, VISA, Discover, American Express, Cashier's Check or Money Order. "Check-by-Phone" is also available for a nonrefundable fee equaling 3% of the check total.
| Q: What are your office hours? |
Gulf Shores office (1585 Gulf Shores Parkway - Hwy. 59) open 24 hours per day, 7 days per week,
Perdido Key office (13700 Perdido Key Dr. - Hwy 182, Bldg B Suite 125 @ Villagio) open 8 a.m. to 5 p.m. year around. A lock box is provided for arrival packages after hours.
| Q: Can I view properties online? |
A: Yes, go to the Vacation Rental Search portion of MeyerRe.com and search by available dates, property type, gulf orientation, etc. There are photos of the properties and some have virtual tours showing the interior details of that property.
| Q: Can I view properties in person? |
A: Due to liability reasons, keys cannot be released to prospective guests to view property; however, interior photos and virtual tours may be viewed online.
| Q: Can I cancel online? |
If you must cancel, change dates or change properties please call us (1-800-213-9544) or email us (Rentals@MeyerRE.com
) as soon as possible. We require a 30-day notice for condos and 60-day notice for 5 bedroom or smaller houses prior to arrival for your initial reservation payment to be refunded or transferred. Monthly rentals require a 90-day notice and 6-bedroom or larger house rentals require a 180-day notice of cancellation, date change or property change. Cancellations or changes occurring within less than stated notice will cause your INITIAL RESERVATION PAYMENT to be forfeited. No refunds for early departure.
| Q: How do I report a lost item? |
Click this link
to report a lost item. Once the form is complete, you will receive emails on the status of your item. While we are not responsible for items left in properties, we do care about the return of your belongings. If your items are located, you will receive an email requesting shipping information and payment from Chargerback, a secured payment center for returning lost and found items. You may also call us at 800.775.8945 to report the item(s) left behind in one of our rental properties.
| Q: Alabama has beaches? |
Yes, our beautiful Gulf Coast beach communities stretch from the southern end of Alabama into the western edge of Florida. Discover our unique vacation condos and private houses along the beaches of Fort Morgan, Gulf Shores and Orange Beach in Alabama and into Perdido Key, Florida. See map for details
| Q: Besides the TV in our rental property, where can we go to watch sports? |
| Q: Where can I launch my boat? |
Gulf Shores - Canal Park Boat Launch
Located on the south side of the Intracoastal Waterway on West Canal Drive, directly under the W.C. Holmes Bridge (the Highway 59 bridge crossing the Intracoastal Waterway). This is a well-maintained boat launch with a large, paved parking lot.
Gulf Shores - Mo's Landing
Located on the north side of Little Lagoon, across the street from Doc's RV Park (17595 Fort Morgan Road).
Orange Beach - Cotton Bayou Launch
Located on Cotton Bayou, north of the Beach Highway and just east of Highway 161 (near Rite-Aide). There are 2 ramps. Due to popularity, parking may be crowded.
Orange Beach - Boggy Point Launch
Located at the end of Marina Road, east of Highway 161. This newly renovated launch is within view of the Alabama Point pass. Due to popularity, parking may be crowded.
| Q: What do the beach flags mean? |
Always take note of flags flying on public beach areas before entering the water. Below are the flag explanations. For tide information, call 251-968-TIDE.
- GREEN FLAG - Conditions are calm.
- YELLOW FLAG - Moderate surf and/or currents.
- RED FLAG - High surf and/or strong currents - no swimming. (Swimming while a red flag flies is ILLEGAL.)
- DOUBLE RED FLAGS - The surf and currents are so rough that the water is closed to the public.
- PURPLE FLAG - Dangerous marine life present (sharks, jellyfish, Portuguese man-of-war, skates, etc.).
| Q: What are rip currents? |
A: Rip currents are channelized currents of water that pull people away from shore. If caught in a rip current, stay calm. Rather than swimming directly toward the shore, swim parallel to the beach. Once free of the current, swim at an angle, away from the current, toward the shore.
| Q: Can I pick the sea oats? |
A: Sea oats are vital vegetation that anchors and stabilizes sand dunes and prevents dune erosion. Wild sea oats is a protected species; picking sea oats or harvesting the seeds is against the law.
| Q: Can I walk on the sand dunes? |
A: Sand dunes play a major role in protecting our white, sandy beaches. The daily rise and fall of the tides and windy weather continually change the profile of the beaches, and sand dunes help to naturally replenish them. The sand dunes are also habitats for sea turtle eggs, sand crabs, and other marine creatures. Please use dune walks, boardwalks and other designated paths to the water, and never walk through the dune system.
| Q: How can we protect nesting sea turtles? |
A: Three species of nesting sea turtles call our area home. These endangered and threatened species are protected by law. Please do not disturb the turtles or their nests. To keep the hatchlings' path clear, remove all beach equipment and trash. Turn off outside lights and shield indoor lights from shining onto the beach at night. Avoid using flashlights or flash photography.
| Q: Who are the Meyer companies? |
Meyer Vacation Rentals represents the largest variety of vacation rental properties in Gulf Shores, Orange Beach, Fort Morgan (AL) and Perdido Key (FL), with more than 1600 beach homes and condos ranging in size from a one-bedroom condo to an eleven-bedroom beach house.
Meyer Vacation Rentals sister companies:
| Q: What are the benefits of renting a condo or beach house rather than a hotel room? |
A: Space and savings top the list of reasons condo and beach house rentals are so attractive; you can pay 50% less per square foot and you can share that cost with family and friends. In addition to your private bedrooms and baths, the bonus is a private balcony or deck usually overlooking the gulf or other body of water, a living/dining area and a fully equipped kitchen.
| Q: What do I pack? |
Below are a few items you may wish to include when packing and shopping for your beach house or condo vacation:
- Bathroom tissue
- Facial tissue
- Paper towels
- Bath soap
- Hand towels
- Aluminum foil
- Plastic wrap
- Coffee & filters
- Staple items
- Dish detergents
- Garbage bags
- Laundry detergent
- Hair dryer
- Beach towels
- Beach chairs
- Beach umbrella
| Q: Can I bring my pet? |
Meyer Vacation Rentals has more than 50 houses and a few condos that are "dog friendly
,” with certain weight restrictions and a $125 non-refundable fee. Most condos don't allow dogs or any pets due to Homeowner Association Rules but a limited number do allow dogs. Laws in Gulf Shores, Orange Beach and Perdido Key prohibits dogs on the beach; however, dogs are welcome on the beach in the Fort Morgan area.
| Q: Do keys have to be returned to the office? |
A: Yes, it is necessary to return keys to the office where you checked in. We do not operate front desks at the condos, so keys may not be left at your building. Properties equipped with keyless entry locks feature express check-in which allows you to go directly to the property without issuing keys. An Express Check-in icon is displayed on our website for properties with that feature.
| Q: How can I get an extra parking certificate? |
A: Parking space is limited at condo buildings as regulated by the Homeowner Association Board. Extra cars may be parked in our parking lot at the Gulf Shores office at your risk and subject to availability.
| Q: What does the Vacation Rental Damage Protection cover? |
As a part of your stay, you may purchase Vacation Rental Damage Protection designed to cover unintentional damages to the rental unit interior that occurs during your stay, provided they are disclosed to management prior to check-out. The amount of coverage depends on the size of your rental. Vacation Rental Damage Protection is $25 for units up to 3 bedrooms and $50 for 4 bedroom and larger properties. If purchased, the policy will pay a maximum benefit of $1500 in units up to 3 bedrooms and $3000 in units 4 bedroom or larger. Damage by neglect is not covered. Any damages that exceed the policy limits or are not covered under the plan will be charged to the credit card on file. If, during your stay at one of our rental properties, an insured person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such property up to a maximum benefit of $1500 in units up to 3 bedrooms and $3000 in units 4 bedrooms or larger. Certain terms and conditions apply. Vacation Rental Damage Protection is brought to you by Red Sky Travel Insurance and Meyer Vacation Rentals and is underwritten by Arch Insurance Company. Full details of the Vacation Rental Damage coverage are contained in the Description of Coverage: 4 bedrooms or larger or up to 3 bedrooms. By submitting payment for this plan, you authorize and request Red Sky Travel Insurance to pay directly Meyer Vacation Rentals any amount payable under the terms and conditions of the Vacation Rental Damage. If you do not wish to purchase the Vacation Rental Damage Protection, you may instead add a $1500 damage deposit in units up to 3 bedrooms and a $3000 damage deposit in units 4 bedrooms or larger.
| Q: What information can I find in the vacation handbook? |
Your Vacation Handbook includes helpful information for planning your vacation, including public beach access points, area events, low-cost to no-cost activities, and a list of marinas and boat launches by location. You can also find detailed information on beach safety and habitat preservation. Download Your Vacation Handbook
| Q: What is Express Check In? |
Express Check In means your selected property is equipped with a keyless entry lock that will allow you to gain direct access when your code activates at 3 p.m. So you can head straight to your property and begin your coastal getaway without stopping by our office for keys. Please click here
for our entire Express Check In FAQ page.